This website contains general information about diet, health and nutrition. The information is not advice, and should not be treated as such. The general information on this website is provided “as is” without any representations or warranties, express or implied.
Phivida.com makes no representations or warranties in relation to the health information on this website. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in Company materials or provided by any Company representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment. If you are considering making any changes to your lifestyle, diet or nutrition, you should consult with your doctor or other health care provider.
Neither the Company nor its representatives is providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone or in email correspondence. This website may contain links to third-party websites. The Company provides these links as a convenience only and does not endorse any of these sites. The Company is not responsible for the content of, and does not make any representations regarding the materials on, such linked third-party websites. If you decide to access or rely on information at linked third-party website, you do so at your own risk.
We ship all items usually within 1 business day of an order placement. If there is a general delay happening on our end it will be clearly stated on our website. We ship through USPS, and packages can be tracked through their website.
Orders over $300 will automatically be shipped via priority mail with a signature requirement, unless otherwise specified. Orders under $300 will be shipped via first class, with no signature required. Overnight shipping is not an option on the web site, but we can accommodate for this over the phone if need be. We can add or remove a signature requirement to packages upon request.
If a package gets lost in transit (very rare, though it does happen) we will absolutely re-ship the order. If the tracking information however says the package was ‘delivered,’ then this means USPS successfully delivered the package to the given address and our job has been effectively accomplished. If it says delivered, yet it’s lost anyway, we ask that you check with housemates or family to see if they received the package without telling the intended customer. This scenario happens fairly often. Wind storms can also cause the package to roll over into a bush or off a front porch. USPS will not mark an order as delivered if it hasn’t been, so please look carefully.
If a package is sent to the wrong address, and the order was placed online by a customer, than the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has returned to us. So please, when ordering, make sure your shipping address is 100% accurate, as making any mistake could significantly delay the delivery.
When placing an order over the phone, we will read back your shipping address (and other ordering information) and double check that it is 100% correct every time.
THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FDA AND ARE NOT INTENDED TO DIAGNOSE, TREAT OR CURE ANY DISEASE. ALWAYS CHECK WITH YOUR PHYSICIAN BEFORE STARTING A NUTRITION OR DIET BASED PROGRAM.
If you are unsatisfied with the products return the unused/unopened portion to Phivida.com within 30 days of purchase and you will be fully refunded for the unused/unopened portion you return.
Scheduling a Return: To return an item, simply email us at firstname.lastname@example.org or call (844) 744-6648. Credit card orders will be refunded to the card used for your most recent purchase of each specific item. If you have any questions about our return policy or about a specific return please contact usWe want you to feel completely confident in Phivida.com and our many quality products. We are so confident in our products we offer a money-back guarantee.